Frequently Asked Questions
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Online or give us a call. Easy peasy.
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All major credit cards. No coconuts, please.
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Yes, a refundable deposit. No funny business!
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Sure, but we’ll need a credit card authorization.
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Seasonal discounts and deals for longer stays. Stay a while!
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No pets. But we’ll love them from afar.
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Party on, but respect the neighbors. Keep it cool after 10 PM.
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Lost something? We’ll keep it safe for 30 days. Contact us!
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Smoke outside in designated areas. Keep the fresh ocean air inside.
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heck-in begins at 3 PM. Check-out is by 11 AM—no need to leave at the crack of dawn!
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Early birds and night owls, we’ll try to accommodate you. Early check-ins before 11 AM come with half-day charges. Sleep in or arrive early—your choice!
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Directly on the beach and north of the first roundabout in Canoa. If lost, just follow the sound of waves and look for the coconuts!
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We speak English, Spanish, and the universal language of relaxation.
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Absolutely! Bring the kiddos—we’ve got family-friendly suites and plenty of beach fun.
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Sorry, no pets. But feel free to bring photos of your furry friends!
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Yes, with a bit of a bamboo twist. Our staff is ready to assist with any needs.
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Yes, our Wi-Fi is faster than a coconut falling from a tree.
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Yes, smoke 'em if you got 'em—in designated outdoor areas.
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Cancel less than 3 days before arrival, and we might have to charge you 100%. We’re sticklers like that.
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During peak seasons, we might ask you to stay at least 2 nights. More beach time, right?
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Suites and standard rooms, all with ocean views. Perfect for mermaids and beach bums alike.
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Yes, we can roll one in just for you!
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Our suites are cool as cucumbers. Standard rooms have fans to keep you breezy.
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Yes, lock up your treasures!
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Suites do. Standard rooms don’t, but the lobby kitchen and BBQ pit are calling your name.
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Kitchens, hot water, Wi-Fi, balconies, and more. You’ll be living the beach life in style.
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All of them! The ocean is basically your new roommate.
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Yes, just let us know if you need a tidy-up.
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All standard rooms have balconies. Wave to your neighbors!
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Suites have them, standard rooms don’t. But the lobby kitchen fridge is up for grabs.
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Beach volleyball, pool fun, surfing, yoga, and more. We’ve got something for everyone—even the hammock experts.
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Yes! Plus a hot tub for those who like their water warm and bubbly.
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Yes, they’re free with your reservation. Surf’s up!
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We call it the Gilligan Island Gym. It’s bamboo and beach-based.
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Just a 10-minute walk to Canoa’s lively town. More fun than you can shake a seashell at!
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Yes, we can arrange it. Just let us know your adventure level.
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No spa, but we can bring the massage to you. Beachside relaxation, anyone?
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Yes, on the beach or rooftop deck. Namaste with a view!
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Not included, but we can arrange it. Free coffee is a must!
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Yes, grill to your heart’s content.
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No restaurant, but local dining is a stone’s throw away. Delivery too!
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Yes, right by the pool. Cheers to that!
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Absolutely! Room service from local restaurants.
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Yes, local eateries have you covered. Cook your own if you prefer.
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Yes, a short ride away. Stock up on snacks!
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Yes, for an additional fee. We’ll get you here.
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Yes, free and secure. Park it and forget it.
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Yes, just ask and we’ll arrange it.
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About 1.5 hours from Manta. Short hop, skip, and a jump!
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Limited options, but taxis and rideshares are easy. We’ve got your back.